Service Uptime Guarantee in Cloud Hosting
When you obtain a cloud hosting plan through our company, we ensure that your web sites will be operational at least 99.9% of the time. We have basically eliminated the server downtime by using a state-of-the-art cloud hosting platform in which individual clusters of servers handle each individual part of the overall service - files, databases, email messages, etc. In this way, should there be an issue with a web server, the other web servers in the cluster shall simply take over and your websites will not be affected whatsoever. In order to avoid any infrastructure difficulties, we furthermore have diesel backup generators and a number of independent Internet providers. Knowledgeable admins monitor the web servers 24/7 to sort out any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
We guarantee 99.9% uptime for every single semi-dedicated server package purchased through our company. You can forget all about about your Internet site being offline for some reason as we employ a top-notch cloud web hosting platform with a custom-built load balancing system. As opposed to managing everything on one web server and risking one service to take everything down, we have spread the different services among their own sets of web servers. In other words, your files, database, emails, stats, and so forth, are handled by separate clusters, and so the failure of one server has no effect on the overall service or on your Internet websites. Several backbone Internet providers and diesel backup generators ensure that infrastructural problems will not affect your sites either. We also have hardware and software firewalls as well as a skilled team of administrators to check the incoming and outgoing traffic and to respond to any software issue 24/7.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server plans have a 99.9% uptime guarantee. The stability and availability of the service is ensured by a number of Internet providers and diesel backup generators. In addition, we work with new hardware for the physical hosting servers where the VPS accounts are set up to prevent any possibility of hardware failure and every part has been tested thoroughly. The safety of your information is ensured through enterprise-level hard disk drives working in RAID and the uptime warranty time includes all repairs and maintenance procedures, so your websites are going to be up and running basically without any interruptions. Our experienced administrators will resolve immediately any software issue which may appear, so even if there's an issue with a different VPS server account on the physical hosting server, your VPS shall not be affected. The server uptime is listed on our website and not concealed in our Terms of Service simply because we can keep our promise and provide you with a very dependable hosting service.
Service Uptime Guarantee in Dedicated Servers
While we cannot control what you do with your dedicated server, the types of offline software and / or script-driven applications you set up on it or when you restart it, we can guarantee that it is accessible a minimum of 99.9% of the time. Your server is going to be situated in our state-of-the-art facility in the downtown area of Chicago and its uptime and availability will be ensured by powerful diesel backup generators and several Internet providers, so no blackouts or other infrastructural difficulties shall affect the proper work of your sites at any time. Our skilled team of system administrators will ensure that if your server freezes for some reason, it's going to be restarted promptly. To avoid any chance of malfunctions, we'll give you a web server with new and diligently tested hardware components to be certain that all of your Internet sites are functioning no matter what.