Support and Help Channels

  • 1 hour ticket response time

  • A one hour Ticket Answer Warranty

  • Our technical help and support Dept is on duty 24x7 to take care of every one of your service inquiries. Each ticket you send to us is going to be replied to within no more than 60 minutes. If your case demands the assistance of one of our administrators, we’ll address the ticket to the technician on duty and will notify you that the problem is being taken care of.

  • Top quality support service

  • Top–quality Technical Support Service

  • We’ll be working for you 24 hours a day to offer guidance and client support as well as to help you with any difficulty that you could encounter while you are managing your virtual server. We can easily aid you with all pre–configured packages, including your OS, server admin panel (with regards to the VPS type) and the Web Control Panel made 100% by us.

  • Intuitive help center

  • An Informative Help Section

  • A descriptive and constantly updated collection of articles is included in our custom–built Web Control Panel. It gives you quick tips on how to execute all the key website managing duties. The Help zone features comprehensive how to articles and step by step video courses. You can access the Help section by hitting the Help or Video buttons in the right side of each Control Panel section.