1 hour ticket response
Our team of techs is committed to supplying swift answers to all your queries. We’ll review your helpdesk ticket as soon as it is received and will get back to you with a solution to your problem within less than 60 minutes after the helpdesk ticket submission. In fact, our average client support ticket response time is 20 minutes.
An Exceptional Customer Care Service
We have a team of web hosting support professionals who are eager to reply to all your questions whenever you require help. The vast majority of our tech support engineers have many years of experience in the Linux cloud hosting niche, so you can always depend on fast and elaborate answers to your requests.
A User–Friendly Help Section
Integrated into the Web Control Panel is an intuitive Help Center, which includes various sources of information. You can browse through a regularly updated knowledgebase featuring web hosting account administration articles and web site administration articles, watch the step–by–step video tutorials or have a gaze at our F.A.Q. library.